Privacy Policy

Effective Date: June 8, 2026

1. Introduction

RestoreGen respects your privacy and is fully committed to safeguarding personal and professional data. This Privacy Policy details how we collect, process, utilize, and protect information gathered through our website, landing pages, Meta advertising campaigns, and client CRM workflows.

2. Information We Collect

To provide efficient lead generation and pipeline automation, we collect:

Client Information: Name, corporate identity, business phone number, email address, billing details, and API credentials.

Lead & Consumer Data: Name, property address, contact phone number, email address, urgency level of restoration need, insurance carrier details, and details regarding structural water or mold damage.

Technical Metadata: IP addresses, browser variants, device fingerprints, and clickstream tracking data captured via tracking tools.

3. How We Use This Information

We process and utilize data to:

Build, execute, and maintain targeted Meta/Facebook advertising campaigns.

Route live inbound phone calls and form submissions instantly to our clients.

Deploy automated SMS and email notifications, confirmation flows, and appointment bookings.

Analyze user engagement metrics to enhance lead conversion efficiency.

Maintain compliance with relevant regulatory frameworks and prevent fraudulent interactions.

4. Meta Pixel, Conversions API, and Tracking Technologies

We utilize advanced tracking mechanisms including the Meta Pixel and Meta Conversions API alongside Google Analytics.

These digital assets track behavior across our high-converting web environments.

This tracking allows us to transmit cross-platform interaction data back to advertising networks to optimize ad delivery, match audience profiles, and measure performance metrics.

Users can manage or restrict tracking settings directly through their personal web browser parameters or via Meta’s ad preference settings.

5. Data Sharing Limitations

RestoreGen does not sell, rent, or lease consumer or client information to third-party data brokers or independent marketers. Data is shared strictly with essential service infrastructure, including:

Our active clients (the specific home service providers processing your restoration request).

Downstream communications infrastructure providers (such as Twilio and GoHighLevel) necessary for SMS and email dispatch.

Secure integrated payment processors (such as Stripe).

6. Data Security Measures

We deploy rigorous administrative, technical, and digital security measures to defend against unauthorized data access, destruction, or alteration. However, because no internet-based data pipeline or electronic archival framework can be certified as 100% impenetrable, we cannot guarantee absolute data security.

7. Data Retention Guidelines

We retain personal and corporate operational records only for the duration required to successfully execute our contractual business obligations, resolve dispute variables, or maintain compliance with local statutory mandates.

8. Your Legal Rights & Choices

Depending on your jurisdiction, you or your consumers may hold specific rights regarding personal data processing, including the right to:

Request detailed access to the personal data we hold.

Request comprehensive correction of erroneous or outdated data fields.

Request complete erasure of data files, subject to overriding statutory data retention rules.

Opt out of automated marketing workflows instantly.

9. Automated Text Communications (SMS)

By providing an explicit phone number through our digital portals or lead generation fields, consumers consent to receive transactional and promotional text messages concerning restoration service solutions. Opt-out requests can be executed at any point by sending the reply text: STOP. Standard network carrier data and message rates may apply.

10. Children’s Privacy Safeguards

Our specialized B2B and consumer lead generation solutions are designed exclusively for property owners and individuals at least 18 years of age. We do not knowingly compile data points from children under the age of 18.

11. Modifications to This Policy

RestoreGen reserves the structural right to update this Privacy Policy to mirror operational or legal changes. Updates become enforceable immediately upon their public publication on our primary digital domains.

12. Contact Data

For questions regarding data privacy practices, contact us at:

Email: [email protected]

Phone: (954) 865-8002